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We're sorry that you're experiencing
difficulties and understand how frustrating this can be.
Please email us at
support@fambible.org and let us know about the
problems you're experiencing.
Kindly give us as much detail as possible
as to the nature of your problem. Also when it happens
and how
often it happens.
Add as much of the following
information as you can:
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The sort of computer you're using
(Mac/PC, desktop or laptop, age of the computer...)
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What operating system it's running?
(Windows 98, 2000, Me, XP, Vista, Linux, etc.)
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The version of Windows Media Player
you're using. (See under "help" and "about..." on your
Players menu)
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Who is your internet service provider
(or "ISP"). (Comcast, Netzero, Earthlink, AOL,...)
-
At what speed do you get internet?
(Dial-up, ISDN, DSL, Cable, T1,...)
This will greatly help identify any
issues and find possible solutions.
Thank you!
Support Crew
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